Last Updated: April 16, 2025
1. Introduction
This Privacy Policy explains how Mote ("we", "us", "our") collects, uses, and shares information when you use our Mote Stream service.
2. Information We Collect
We collect the following types of information:
- Audio Data: When teachers create streams, we collect audio data for the purpose of translation.
- Usage Data: Information about how you use the service, including stream duration and language preferences.
- Device Information: Information about the device you use to access the service.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Mote Stream service
- Improve and optimize the service
- Develop new features and functionality
- Monitor and analyze usage patterns
- Detect and prevent technical issues
4. Data Retention
Audio data is processed in real-time and is not stored beyond the duration of the stream, unless explicitly requested for educational purposes. Usage data may be retained for up to 90 days to improve our service.
5. Sharing of Information
We may share your information with:
- Service Providers: Third-party companies that help us provide and improve the service (e.g., cloud hosting providers, AI translation services).
- Legal Requirements: When required by law or to protect our rights.
6. Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Children's Privacy
Mote Stream is designed for use in educational settings, which may include children under 13. We comply with the Children's Online Privacy Protection Act (COPPA) and only collect information necessary to provide the service.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@stream.mote.com